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Passenger survey shows Midland Classic one of the best operators in the UK

March 25th, 2019


Midland Classic Passenger Focus Award

23 March 2019

Bus Users Herald Midland Classic 3rd Top Operator in the UK

We’re proud of all our drivers who have helped the company reach great heights achieving 3rd place in a national survey by the independent watchdog, Transport Focus.

The latest Transport Focus survey of bus users heralds us as the 3rd top operator in the UK for overall journey satisfaction.

James Boddice, managing director at Midland Classic said: “I’m incredibly proud of these fantastic ratings from the people who matter most – our customers.

“It’s a fantastic achievement by our team of dedicated drivers and for the people of East Staffordshire and South Derbyshire to have one of the very best bus services in the UK.

“Everyone at Midland Classic works incredibly hard to provide an outstanding service and to make the customer experience so good. It’s tremendously encouraging when our customers tell an independent body such as Transport Focus that they hold us in such great esteem.”

David Sidebottom, director at Transport Focus said: “It’s good to see local passengers rate their journeys on Midland Classic so highly. By delivering punctual, value for money journeys with friendly and helpful drivers, Midland Classic are focusing on the key priorities for their customers.”

Midland Classic is determined to be the best in the business and will continue to offer the highest quality service for our customers along with making bus travel a viable alternative to using the car.

To contact us is easy, email us at info@midlandclassic.com or follow the contact us link at the top of the website, we’ll be pleased to hear from you.

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